{"id":57,"date":"2023-10-18T13:13:17","date_gmt":"2023-10-18T13:13:17","guid":{"rendered":"http:\/\/localhost\/materialmetrics\/wordpress\/?page_id=57"},"modified":"2024-01-02T21:44:14","modified_gmt":"2024-01-02T21:44:14","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/www.materialmetrics.com\/index.php\/terms-conditions\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"57\" class=\"elementor elementor-57\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-502d694 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"502d694\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5af93a6\" data-id=\"5af93a6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-efb2038 elementor-widget elementor-widget-spacer\" data-id=\"efb2038\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-e10b73b e-flex e-con-boxed e-con e-parent\" data-id=\"e10b73b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b18e388 e-con-full e-flex e-con e-child\" data-id=\"b18e388\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c05530 elementor-widget elementor-widget-text-editor\" data-id=\"7c05530\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-431e331a elementor-widget elementor-widget-text-editor\" data-id=\"431e331a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p><span class=\"C-3\"><strong>Photography<\/strong> <br \/><\/span><span class=\"C-4\">We try to represent colours as accurately and true to life as possible, however colours may not appear the same on different devices. Note also that most items will look different when lit up under photography lighting.<\/span><\/p><\/div><\/div><div class=\"elementor-element elementor-element-6e0073d6 elementor-widget elementor-widget-text-editor\" data-id=\"6e0073d6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><div><p><strong><span class=\"C-3\">Privacy Policy<\/span><\/strong><span class=\"C-5\"><br \/><\/span><span class=\"C-4\">We will not share your contact information, or any other details, with anyone else, with the sole exception being if a fraud is suspected to have taken place. <br \/>The plugins used to build this site use cookies to make everything work, we have not authorised them to collect any private data, and we don\u2019t use cookies to analyse you or store any info about you.<br \/><\/span><\/p><\/div><\/div><\/div><div class=\"elementor-element elementor-element-7f63ae07 elementor-widget elementor-widget-text-editor\" data-id=\"7f63ae07\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><div><p><strong><span class=\"C-3\">Returns Policy for goods<\/span><\/strong><span class=\"C-5\"><br \/><\/span><span class=\"C-4\">We want you to be completely happy with your purchases, we therefore offer a <em><span class=\"C-5\">full refund guarantee<\/span><\/em>. Items which are returned for any reason (<span class=\"C-6\">other than<\/span> being incorrect, or not as described), are subject to the following conditions:<\/span><\/p><ul><li class=\"Normal P-5\"><span class=\"C-4\">All returns must be returned in original condition. Items that are altered, soiled or damaged will void refund. <\/span><\/li><li class=\"Normal P-5\"><span class=\"C-4\">Returned items must be packed properly (in the original packaging if possible) for secure return posting. Items that are damaged during return transit due to inadequate packing will void refund. Insured and tracked post is recommended.<\/span><\/li><li class=\"Normal P-5\"><span class=\"C-4\">We will refund cost of purchase only \u2013<wbr \/> postage costs will not be refunded. <\/span><\/li><li class=\"Normal P-5\"><span class=\"C-4\">All returns must be notified within 14 days of delivery or refund will be voided. <\/span><\/li><li class=\"Normal P-5\"><span class=\"C-4\">Please contact us before returning any item. <\/span><\/li><\/ul><p class=\"Normal P-4\"><span class=\"C-4\">In the event of goods being incorrectly described or the wrong goods being sent, we will refund your postage costs as well as the cost of goods, once items have been returned and received in good order. <br \/>In the unlikely event that an<span class=\"C-5\"> item arrives damaged please note this when signing for the item with the courier<\/span> and please take a photo of the packaging if possible, then contact us.<\/span><\/p><\/div><\/div><\/div><div class=\"elementor-element elementor-element-70d6f0b7 elementor-widget elementor-widget-text-editor\" data-id=\"70d6f0b7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><div><p><strong>Cancellation of Wholesale Orders<br \/><\/strong> We will refund your original payment minus a 10% charge to cover our time, re-stocking costs, financial transaction fees and other costs. <strong>We will not refund any bespoke orders<\/strong> where we have produced goods to order or non-standard specfications.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-97e55e8 e-con-full e-flex e-con e-child\" data-id=\"97e55e8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5560a79 elementor-widget elementor-widget-text-editor\" data-id=\"5560a79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-64bf13b6 elementor-widget elementor-widget-text-editor\" data-id=\"64bf13b6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p><strong><span class=\"C-3\">Post &amp; Packing<\/span><\/strong><span class=\"C-5\"><br \/><\/span><span class=\"C-4\">Postage is based on weight. Small Packet Airmail is available for overseas packages up to a maximum weight 2 Kg. Above this we will need to use a courier service.\u00a0 A mixture of new and clean re-<wbr \/>used packaging is used to minimise the impact on the environment.<br \/><\/span><span class=\"C-4\">You will be able to choose your postage method and see the actual cost during checkout (before needing to commit to buy). Delivery charges for wholesale orders will be notified when we send our pro-forma invoice or quote.<br \/><\/span><span class=\"C-4\">You are responsible for any import duties and taxes imposed in your country upon receiving the goods, if any such taxes or duties apply. <\/span><\/p><\/div><\/div><div class=\"elementor-element elementor-element-6f67f58f elementor-widget elementor-widget-text-editor\" data-id=\"6f67f58f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p><strong><span class=\"C-3\">Postal Insurance<\/span><\/strong><span class=\"C-5\"><br \/><\/span><span class=\"C-4\">If you require insurance please select the appropriate postal delivery service during checkout, or <a href=\"mailto:enquiries@materialmetrics.com\">contact us<\/a> before Checkout for more details.<\/span><\/p><\/div><\/div><div class=\"elementor-element elementor-element-9aaf1cd elementor-widget elementor-widget-text-editor\" data-id=\"9aaf1cd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p><strong><span class=\"C-3\">Sale of Goods:<\/span><\/strong><span class=\"C-5\"> <br \/><\/span><span class=\"C-4\">Items will be posted once payment has been received in full. We will wait for cheques or BACs transfers to clear before posting goods. Title of ownership will remain with PBC Trading (trading as: Material Metrics)\u00a0 until items are paid for in full including all associated postal costs.<br \/>A full printed receipt will be included with all orders for your records.<\/span><\/p><\/div><\/div><div class=\"elementor-element elementor-element-bf2124e elementor-widget elementor-widget-text-editor\" data-id=\"bf2124e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p><strong><span class=\"C-3\">Payments<\/span><\/strong><span class=\"C-5\"><br \/><\/span><span class=\"C-4\">This site uses WooCommerce Shopping cart with Stripe payment gateway, which allows a large number of secure payment methods. <br \/><\/span><\/p><p><em><strong>By Placing an order with us you are agreeing to accept these terms and conditions.<\/strong><\/em><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fc356af elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fc356af\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ddbfd52\" data-id=\"ddbfd52\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65bf3b1 elementor-widget elementor-widget-spacer\" data-id=\"65bf3b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Photography We try to represent colours as accurately and true to life as possible, however colours may not appear the same on different devices. Note also that most items will look different when lit up under photography lighting. Privacy PolicyWe will not share your contact information, or any other details, with anyone else, with the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-57","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.materialmetrics.com\/index.php\/wp-json\/wp\/v2\/pages\/57","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.materialmetrics.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.materialmetrics.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.materialmetrics.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.materialmetrics.com\/index.php\/wp-json\/wp\/v2\/comments?post=57"}],"version-history":[{"count":22,"href":"https:\/\/www.materialmetrics.com\/index.php\/wp-json\/wp\/v2\/pages\/57\/revisions"}],"predecessor-version":[{"id":236,"href":"https:\/\/www.materialmetrics.com\/index.php\/wp-json\/wp\/v2\/pages\/57\/revisions\/236"}],"wp:attachment":[{"href":"https:\/\/www.materialmetrics.com\/index.php\/wp-json\/wp\/v2\/media?parent=57"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}